VEDA’s complete line of products is protected under a 1 year warranty globally (labor and parts) inclusive through the VEDA Care Program. This seems to last like a lifetime because even after it expires, we offer you affordable parts and service to help you pamper your product and keep it in top notch condition always. Unlike other companies who promise multiple years of product guarantee and fail, charge users component, repair and consulting fees immediately after sale, we have a strict responsibility to deliver on promises to demonstrate our confidence in our ability to offer Total Quality.
Contact the nearest VEDA Care center and provide them with your product’s serial number which can be found labeled to the product casing.
If your product is faulty or out of warranty, it can most definitely be repaired to the same premium standard offered to warranty customers. Remember, we house our manufacturing facility in Lagos, Nigeria and therefore have all possible spare parts available both in our facility and care centers. Unfortunately, there will be a charge for the repair which will be fully notified before product is repaired. In addition, pricing is highly competitive and parts are genuine and of topmost quality installed by VEDA Gurus.
Need solutions to your IT infrastructure? Shoot as an email, call us or just walk in to our offices.
Our friendly and skilled team are always there to help out.